Retention

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How to hire and keep the right people

How do you keep good workers when few want to join the trades? More

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Independent Subs--How Do You Keep the Good Ones?

Increased demand will make independent subcontractors more valuable than ever. Here's how to keep them coming back. More

Why Employees Work Harder
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Why Employees Work Harder

It's usually not the paycheck that gets those people on your payroll to give their... More

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Exit, Stage Left

Often, turnover is a sign that your hiring, training, or compensation must be modified to improve productivity, but you'll never know what to change if you don't conduct exit interviews with departing salespeople. More

Staying Power
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Staying Power

This year, for the first time, Archadeck of Charlotte in North Carolina mailed... More

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Regrettable Departure

Leigh Branham is an expert on employee retention. His most recent book is More

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Can We Talk?

A salesman goes to work for the competition, after angrily charging his old boss with holding back thousands in commissions. A long-simmering feud between installers erupts in front of a customer. An employee quits for no discernible reason; two months later, charges of sexual harassment -- more specifically, creating a hostile workplace environment -- are filed against the company and one of its managers. More

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