Customer Service

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How to Avoid Customer Service Conflicts

Sometimes difficult customers require extreme tactics. More

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How to Communicate the Job Price Before You Begin Work

If you're doing service work on a time and materials basis, make sure your client... More

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How One Company Avoids Damaging a Homeowner's Property

Set up regular processes and make sure the right people use them. More

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What’s the Future of Sales and Marketing?

The answer may be in a U.K. door company that’s harnessing technology to help... More

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What's up, Homee?

New app allows homeowners to request handyman services on demand More

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What's the Proper Remodeling Etiquette for a Homeowner?

This handy guide from The Bath Outlet will help ease your customers' concerns More

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GAF Has a New App for Contractors

Contractors will be able to get reviews from both customers and employees and... More

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Don’t Use a CRM? Here are 5 Key Reasons You Should

It’s all about maximizing your data to get more leads. More

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These 3 Skills Yield the Highest Customer Satisfaction

But too many contractors are focused on the wrong ones. More

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