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One contractor's online review mess

The topic of online review sites is a hot one for many contractors, with most... More

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High Finance: Why Hiring a CFO Makes Sense

Companies planning for high-volume growth could benefit from the financial systems created and managed by a CFO. More

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Small Size No Shield Against EPA Lead-Safe Renovation Enforcement

Contracting companies of all sizes have lately run afoul of EPA rules on renovation in older homes. More

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Metal Roofing Leads The Category

Once an exotic, metal roofing is the fasest-growing product in residential applications. More

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Sell The Facts on Energy Savings

Homeowners can be sold on modest increases in energy efficiency, provided you back your promises with data. More

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What Are Deceptive Sales and Marketing Practices?

REPLACEMENT CONTRACTOR online recently published an interview with Washington state assistant attorney general Jack Zurlini Jr. Mr. Zurlini has filed, so far, eight civil suits against home improvement companies, charging deceptive sales and marketing practices. We recently interviewed Dave Yoho of Dave Yoho Associates, a consultant with more than 60 years experience in the home improvement industry and the author of Why Buy Replacement Windows?, about the suits, their resolution, and the implications for home improvement companies. More

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Unlawful Marketing and Sales Practices

Thirty companies in the state of Washington received a letter from the assistant attorney general with the above heading in the last year. Seven of the companies and one manufacturer signed consent decrees. Some are left with severe damage to their reputation and staggering legal bills. More

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Washington State Window Companies Whacked

There's a lot in this issue of Replacement Contractor about what's been going on in Washington state for the past year. To summarize, the attorney general there has filed civil suits against seven window replacement companies and a window manufacturer accusing them of engaging in deceptive marketing and sales practices. More

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Window Companies Vulnerable on Sales/Marketing Tactics

An investigation into sales and marketing practices in Washington state finds... More

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Why Washington State Went After Window Companies

Jack Zurlini Jr., is the assistant attorney general for the state of Washington. Mr. Zurlini's office has filed (so far) six civil suits against window companies in that state, alleging use of "deceptive practices" in their marketing and sales. More

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