<rss version="2.0" xmlns:hwi="http://www.hanleywood.com" xmlns:tcm="http://www.tridion.com/ContentManager/5.0" xmlns:tcmse="http://www.tridion.com/ContentManager/5.1/TcmScriptAssistant" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:tcl="urn:TridionComponentLink"><channel><title>Replacement Contractor: Q&amp;A</title><link>http://www.replacementcontractoronline.com/opinion/q-and-a/q-and-a-articles.aspx?view=rss&amp;id=Query_tcm741534040</link><image><title /><url /><link /></image><description>
        Information on Roofing, Siding, Windows &amp; Doors, and Decking for Exterior Specialty Contractors
      </description><language>en-us</language><copyright>&amp;copy;2013 Hanleywood</copyright><pubDate>Wed, 6 Mar 2013 06:15:29 EST
	</pubDate><webMaster /><item><title>Case for Content: A Diet of New Content Is Key to a Healthy Digital Marketing Approach</title><link>http://www.replacementcontractoronline.com/marketing/case-for-content.aspx?rssLink=Case+for+Content</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/marketing/case-for-content.aspx?rssLink=Case+for+Content &gt;
              
              &lt;img src=/Images/tmp342B%2Etmp_tcm74-1804289.jpg width=90 height=60 alt=ChrisMarentis_HERO.jpg(90) title=ChrisMarentis_HERO.jpg(90) /&gt;&lt;/a&gt;
            Refreshing your website with all the things your company does and is doing will take you places, such as the first page of organic search.</description><pubDate>Wed, 6 Mar 2013 06:15:29 EST
      </pubDate><category>Marketing</category><category>Internet</category><category>Best Practices</category></item><item><title>Competition Killer: What Makes Your Company Valuable and Different?  </title><link>http://www.replacementcontractoronline.com/customer-satisfaction/competition-killer.aspx?rssLink=Competition+Killer%3a+What+Makes+Your+Company+Valuable+and+Different%3f</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/customer-satisfaction/competition-killer.aspx?rssLink=Competition+Killer%3a+What+Makes+Your+Company+Valuable+and+Different%3f &gt;
              
              &lt;img src=/Images/1352632647_JaynieSmith_HERO_tcm74-1631292.jpg width=90 height=60 alt=JaynieSmith_HERO(90) title=JaynieSmith_HERO(90) /&gt;&lt;/a&gt;
            A interview with author Jaynie Smith, an expert of business competition, about how companies can locate what makes them meaningful to customers and to prospects.</description><pubDate>Thu, 8 Nov 2012 05:03:21 EST
      </pubDate><category>Customer Service</category></item><item><title>Four Seasons President Sees Sunroom Comeback</title><link>http://www.replacementcontractoronline.com/budgeting/strictly-seasonal.aspx?rssLink=Strictly+Seasonal</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/budgeting/strictly-seasonal.aspx?rssLink=Strictly+Seasonal &gt;
              
              &lt;img src=/Images/172581479_ShaunKennedy_HERO_tcm74-1567272.jpg width=90 height=60 alt=ShaunKennedy_HERO(90) title=ShaunKennedy_HERO(90) /&gt;&lt;/a&gt;
            After quadrupling its investment in online lead generation, the nation's leading maker, and franchiser, of sunrooms is seeing more sales, and more leads. </description><pubDate>Wed, 26 Sep 2012 06:10:41 EST
      </pubDate><category>Sales Leads</category><category>Sunrooms</category></item><item><title>Critical Decision Maker</title><link>http://www.replacementcontractoronline.com/contractors/critical-decision-maker.aspx?rssLink=Critical+Decision+Maker</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/contractors/critical-decision-maker.aspx?rssLink=Critical+Decision+Maker &gt;
              
              &lt;img src=/Images/tmp1E%2Etmp_tcm74-1561245.jpg width=90 height=60 alt=tammy_HERO.jpg(90) title=tammy_HERO.jpg(90) /&gt;&lt;/a&gt;
            An interview with Window World CEO Tammy Whitworth.</description><pubDate>Mon, 1 Oct 2012 01:04:37 EST
      </pubDate><category>Contractors</category><category>Sales</category><category>Tax Credits</category><category>Franchises</category></item><item><title>Multiple Marketing Media, One Message</title><link>http://www.replacementcontractoronline.com/remodeling/getting-in-sync.aspx?rssLink=Getting+In+Sync</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/remodeling/getting-in-sync.aspx?rssLink=Getting+In+Sync &gt;
              
              &lt;img src=/Images/827514795_RonSherman_HERO_tcm74-1536994.jpg width=90 height=60 alt=RonSherman_HERO(90) title=RonSherman_HERO(90) /&gt;&lt;/a&gt;
            REPLACEMENT CONTRACTOR spoke with Ron Sherman, president of Ron Sherman Productions, in Little Rock, Ark., which has been involved in making home improvement commercials and directing advertising for home improvement companies for 25 years.</description><pubDate>Mon, 1 Oct 2012 01:03:04 EST
      </pubDate><category>Remodeling</category></item><item><title>Four Seasons Set To Grow Window, Sunroom Business</title><link>http://www.replacementcontractoronline.com/sales/selling-season-an-interview-with-shaun-kennedy-of.aspx?rssLink=Selling+Season%3a+An+Interview+With+Shaun+Kennedy+of+Four+Seasons+Sunrooms</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/sales/selling-season-an-interview-with-shaun-kennedy-of.aspx?rssLink=Selling+Season%3a+An+Interview+With+Shaun+Kennedy+of+Four+Seasons+Sunrooms &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            CEO Shaun Kennedy on why the company is planning for big growth.</description><pubDate>Mon, 1 Oct 2012 01:05:09 EST
      </pubDate><category>Sales</category><category>Contractors</category><category>Sunrooms</category></item><item><title>Nail Gun Vs. Hand Nailing</title><link>http://www.replacementcontractoronline.com/contractors/hand-nailing-shingles-worth-it-molloy-roofing-thi.aspx?rssLink=Hand-Nailing+Shingles%3a+Worth+It%3f+Molloy+Roofing+Thinks+So</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/contractors/hand-nailing-shingles-worth-it-molloy-roofing-thi.aspx?rssLink=Hand-Nailing+Shingles%3a+Worth+It%3f+Molloy+Roofing+Thinks+So &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            Dave Molloy, owner of Molloy Roofing, a fourth-generation roofing company in Cincinnati that hand-nails every shingle job, explains why he prefers to work this way.</description><pubDate>Mon, 1 Oct 2012 01:04:33 EST
      </pubDate><category>Contractors</category><category>Roofing</category></item><item><title>How Raw Leads Convert To Revenue</title><link>http://www.replacementcontractoronline.com/sales-leads/ripe-fruit-every-day-is-harvest-day-for-leads-and.aspx?rssLink=Ripe+Fruit%3a+Every+Day+Is+Harvest+Day+for+Leads+and+Sales</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/sales-leads/ripe-fruit-every-day-is-harvest-day-for-leads-and.aspx?rssLink=Ripe+Fruit%3a+Every+Day+Is+Harvest+Day+for+Leads+and+Sales &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            Before you get to sip the cider, you have to harvest some apples. It's somewhat like nurturing and converting leads.</description><pubDate>Mon, 1 Oct 2012 01:05:13 EST
      </pubDate><category>Sales Leads</category><category>Sales</category></item><item><title>Hand Nailing Gives Roofer Sales Edge</title><link>http://www.replacementcontractoronline.com/contractors/the-case-for-hand-nailing-an-interview-with-ron-h.aspx?rssLink=The+Case+for+Hand-Nailing%3a+An+Interview+with+Ron+Hall%2c+sales+manager+at+Russell+Roofing</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/contractors/the-case-for-hand-nailing-an-interview-with-ron-h.aspx?rssLink=The+Case+for+Hand-Nailing%3a+An+Interview+with+Ron+Hall%2c+sales+manager+at+Russell+Roofing &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            Russell Roofing, in suburban Philadelphia, sells homeowners on its installation.</description><pubDate>Mon, 1 Oct 2012 01:04:29 EST
      </pubDate><category>Contractors</category><category>History</category></item><item><title>Employee Buy-In Key to Great Customer Service</title><link>http://www.replacementcontractoronline.com/customer-service/magic-carpet-how-a-red-carpet-customer-service-pr.aspx?rssLink=Magic+Carpet%3a+How+a+Red+Carpet+Customer+Service+Program+Has+Made+All+the+Difference</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/customer-service/magic-carpet-how-a-red-carpet-customer-service-pr.aspx?rssLink=Magic+Carpet%3a+How+a+Red+Carpet+Customer+Service+Program+Has+Made+All+the+Difference &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            In this interview, Charles Gindele, owner of Dial One Windows, in Orange County, Calif., explains how a customer service program increased his company's sales by 26% last year.</description><pubDate>Mon, 1 Oct 2012 01:04:44 EST
      </pubDate><category>Customer Service</category><category>Sales</category><category>Management</category></item><item><title>Relationship Selling Sells More Siding</title><link>http://www.replacementcontractoronline.com/return-on-investment/a-clipboard-and-an-ipad-an-interview-with-mike-da.aspx?rssLink=A+Clipboard+and+an+iPad%3a+An+Interview+With+Mike+Damora%2c+Sales+Manager+at+Roeland+Home+Improvers</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/return-on-investment/a-clipboard-and-an-ipad-an-interview-with-mike-da.aspx?rssLink=A+Clipboard+and+an+iPad%3a+An+Interview+With+Mike+Damora%2c+Sales+Manager+at+Roeland+Home+Improvers &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            Mike Damora is the sales manager at Roeland Home Improvers, a roofing, siding, and window company in Rockaway, N.J. Roeland employs three salespeople and has embraced the iPad in its sales presentations.</description><pubDate>Mon, 1 Oct 2012 01:05:02 EST
      </pubDate><category>Return on Investment</category><category>Sales</category><category>Cost-Effective Design</category><category>Contractors</category><category>Technology</category></item><item><title>Fast-Growing Window Companies Benefits from Brothers' Experience</title><link>http://www.replacementcontractoronline.com/contractors/an-interview-with-harley-magden-of-window-nation.aspx?rssLink=An+Interview+With+Harley+Magden+of+Window+Nation</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/contractors/an-interview-with-harley-magden-of-window-nation.aspx?rssLink=An+Interview+With+Harley+Magden+of+Window+Nation &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            Aaron and Harley Magden, co-owners of Window Nation, in Glen Burnie, Md., grew up working for Regency Windows, in Cleveland. Regency was founded by their grandfather, Melvin Magden, and was owned for many years by their father, Mike Magden.</description><pubDate>Mon, 1 Oct 2012 01:04:21 EST
      </pubDate><category>Contractors</category><category>Sales</category><category>Sales Leads</category><category>Marketing</category><category>Windows</category><category>Right of Way</category></item><item><title>Follow-Up Skills Win Business of Wavering Homeowners</title><link>http://www.replacementcontractoronline.com/contractors/an-interview-with-scott-burns-about-the-importanc.aspx?rssLink=An+Interview+With+Scott+Burns+About+the+Importance+of+Following+Up+With+Homeowners</link><description>
              &lt;a href=http://www.replacementcontractoronline.com/contractors/an-interview-with-scott-burns-about-the-importanc.aspx?rssLink=An+Interview+With+Scott+Burns+About+the+Importance+of+Following+Up+With+Homeowners &gt;
              
              &lt;img src=/Images/1856389629_white_house_HERO_tcm74-1553363.jpg width=90 height=59 alt=white_house_HERO(90) title=white_house_HERO(90) /&gt;&lt;/a&gt;
            Scott Burns, a co-owner of Next Door and Window, in Burr Ridge, Ill., makes 30 to 70 follow-up calls a day, and his approach is generating business.</description><pubDate>Mon, 1 Oct 2012 01:04:17 EST
      </pubDate><category>Contractors</category></item><item><title>Homeowner Communication Key to Repeat Business</title><link>http://www.replacementcontractoronline.com/contractors/fully-engaged.aspx?rssLink=Fully+Engaged</link><description>An interview with Justin Bartley, owner of Next Door &amp; Window, in Burr Ridge, Ill.</description><pubDate>Thu, 20 Sep 2012 03:35:03 EST
      </pubDate><category>Contractors</category><category>Award Winners</category></item><item><title>Best Service Is Fast, Friendly</title><link>http://www.replacementcontractoronline.com/customer-service/superb-service.aspx?rssLink=Superb+Service</link><description>In today's economy, speed and warmth are key to the kind of customer service that makes for repeat and referral business. </description><pubDate>Thu, 20 Sep 2012 03:36:22 EST
      </pubDate><category>Customer Service</category></item><item><title>Proprietary Information And How To Control Its Use</title><link>http://www.replacementcontractoronline.com/legal-issues/strictly-confidential.aspx?rssLink=Strictly+Confidential</link><description>Do competitors, or former employees, have the right to just help themselves to your company's pricing, marketing, and procedures?</description><pubDate>Thu, 20 Sep 2012 03:33:57 EST
      </pubDate><category>Legal Issues</category><category>Construction Contracts</category><category>Business</category><category>Management</category><category>Housing Data</category></item><item><title>Customer Service Means Fast And Friendly</title><link>http://www.replacementcontractoronline.com/customer-satisfaction/superb-service--q-and-a-with-micah-solomon.aspx?rssLink=Superb+Service%3a+Q+and+A+With+Micah+Solomon</link><description>Customer service guru Micah Solomon, author of Exceptional Service/Exceptional Profit, says make it fast and personal if you want to make it memorable.</description><pubDate>Thu, 20 Sep 2012 03:30:05 EST
      </pubDate><category>Customer Satisfaction</category><category>Customer Service</category><category>Detail</category></item><item><title>Champion CEO Manes Says Energy Efficiency Still Drives Window Demand</title><link>http://www.replacementcontractoronline.com/business/growth-mode.aspx?rssLink=Growth+Mode</link><description>The Ohio company makes and sells its own windows through a network of dealers across the country.  Energy efficiency remains a prime sales point.</description><pubDate>Thu, 20 Sep 2012 03:33:31 EST
      </pubDate><category>Business</category><category>Remodeling</category></item><item><title>Build Brand </title><link>http://www.replacementcontractoronline.com/contractors/q-a-with-nick-cogliani--owner-of-newpro.aspx?rssLink=Q%26A+With+Nick+Cogliani%2c+Owner+of+Newpro</link><description>The company that became Newpro began in 1945 as the Window Shop of Medford in the basement of Nick Cogliani's parents' house.</description><pubDate>Thu, 20 Sep 2012 03:35:59 EST
      </pubDate><category>Contractors</category><category>Windows</category><category>Customer Service</category><category>Basement</category><category>BIM</category></item><item><title>Fence Company Guier Fence Launches Francise</title><link>http://www.replacementcontractoronline.com/contractors/q-and-a-with-lea-bailes--ceo-of-guier-fence.aspx?rssLink=Q%26A+With+Lea+Bailes%2c+CEO+of+Guier+Fence</link><description>An interview with Lea Bailes, CEO of Guier Fence, about the company's future plans.</description><pubDate>Thu, 20 Sep 2012 03:29:51 EST
      </pubDate><category>Contractors</category><category>Decks</category><category>Landscaping</category><category>Franchises</category><category>Building Codes</category><category>Fencing and Railing</category></item></channel></rss>