The program is focused on communication, leadership and management skills for field managers, according to the NRCA. The trade group notes the industry has many foremen and superintendents who were promoted into their supervisory roles because of their technical expertise. "Unfortunately, these individuals often do not possess equal levels of leadership, communication and management skills needed to effectively run their crews," the NRCA adds. Those who take part in the course are taught to be better communicators, to increase the productivity of the crews they manage, to improve their own leadership skills, and to resolve conflicts with employees. The instructors for the December 11 session at the Hilton Garden Inn in Denver are Tom Shanahan, the NRCA's associate executive director of enterprise risk management, and Amy Staska, NRCA's associate executive director of education.

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