Kenroc Building Materials delivered the shingles to an address in Calgary, Alberta, hoisting them up on the roof and nailing down 2x4s to keep the bundles in place. If the roof were indeed being replaced, that would not have mattered, but it was the wrong house. The shingles were removed after the homeowner who was expecting them complained, but Kenroc never told the homeowner at the first address. The mixup left holes in her shake roof that were invisible from the street. "If it weren't for my neighbor saying something to me I would never have known that there was anything done to my roof," said Denise Brochu. Repairs could add up to $7,800, but her insurance company is offering $1,900. Kenroc says it's working with its insurance company to straighten out the mess.
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