Multi-Step Customer Service Process Builds Referrals
A Q&A with Matt Colligan of Champion Windows, Colorado Springs
At a time when many home improvement companies see their sales sliding backward, Renewal by Andersen of Colorado Springs and Denver, our Replacement Contractor of the Year, posted a sales increase of almost 26% last year. How do they do it?
It's an Outrage
Michael Morgan, of business consulting firm Morgan Success Group, in Colorado Springs, Colo., is an expert on outrageous marketing. He'll be speaking on that subject on January 21 at the Replacement Contractor Executive Conference in Phoenix.