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Climate Change
Many eager for work makes for changes at the installation level.
REPLACEMENT CONTRACTOR Magazine
(June 01, 2010)
Get Focused
Small groups of past and future customers can tell you a lot about your company.
REPLACEMENT CONTRACTOR Magazine
(June 01, 2010)
Own or Lease?
Owning your own building offers benefits. But don't finance a building purchase out of working capital.
REPLACEMENT CONTRACTOR Magazine
(February 05, 2010)
At Your Service
Service calls can be a profit center, a lead source, and an image builder.
REPLACEMENT CONTRACTOR Magazine
(February 05, 2010)
Mind Changers
Strong companies have a system to prevent cancellations and a system to manage them when they happen.
REPLACEMENT CONTRACTOR Magazine
(February 05, 2010)
What's It Cost?
Calculating costs on a per-job basis is essential to profitability and productivity.
REPLACEMENT CONTRACTOR Magazine
(November 08, 2009)
Setting Expectations
Balancing rules and respect is the key to good subcontractor management.
REPLACEMENT CONTRACTOR Magazine
(November 08, 2009)
Over the Top
Delivering service above and beyond the call of duty.
REPLACEMENT CONTRACTOR Magazine
(November 08, 2009)
Q&A With Blair Ingle, president of Window World
Founded in 1995, Window World has emerged this year as the largest home improvement company in the U.S.
REPLACEMENT CONTRACTOR Magazine
(September 24, 2009)
How'd We Do?
Third-party survey companies can provide the ultimate in customer feedback and customer satisfaction.
REPLACEMENT CONTRACTOR Magazine
(February 01, 2009)
Shopping Around
Adjusting labor and materials costs offers a way for home improvement contractors to save money.
REPLACEMENT CONTRACTOR Magazine
(February 01, 2009)
Pay As You Go
Can you expect from suppliers what you wouldn't tolerate from your own customers?
REPLACEMENT CONTRACTOR Magazine
(February 01, 2009)
Lock and Key
Theft of materials and equipment may not be a significant bottom-line problem, but it can cripple morale.
REPLACEMENT CONTRACTOR Magazine
(February 01, 2009)
First String
Your company is growing, but your life's a mess and so is your balance sheet. Might be time for a coach.
REPLACEMENT CONTRACTOR Magazine
(November 01, 2008)
Tough Cut
With revenue down, companies are out to reduce costs. But where and how isn't always obvious.
REPLACEMENT CONTRACTOR Magazine
(November 01, 2008)
Replace Yourself
You won't be able to grow profitably without at some point hiring competent managers.
REPLACEMENT CONTRACTOR Magazine
(November 01, 2008)
Bad Rap
Someone out there is determined to tell the world how rotten your company is. What can you do about it?
REPLACEMENT CONTRACTOR Magazine
(November 01, 2008)
Cruise Control
Companies adjust their policies and pricing as fuel costs threaten profits.
REPLACEMENT CONTRACTOR Magazine
(September 01, 2008)
Long Haul
What's it take to keep your best subcontractors coming back?
REPLACEMENT CONTRACTOR Magazine
(September 01, 2008)
Presentation Lite
Chances of getting a signature pretty much evaporate when you talk yourself out of a full product presentation.
REPLACEMENT CONTRACTOR Magazine
(September 01, 2008)
Crunch Time
Home improvement companies that offer financing adjust to tighter credit standards and smaller loans.
REPLACEMENT CONTRACTOR Magazine
(September 01, 2008)
Measure Up
Planning your marketing budget against revenue yields best results.
REPLACEMENT CONTRACTOR Magazine
(July 01, 2008)
Power of Suggestion
Change orders and additional work can add volume and raise the level of customer satisfaction — but you have to ask.
REPLACEMENT CONTRACTOR Magazine
(July 01, 2008)
Papers, Please
Help protect your company from a visit by immigration officers by making sure all employees are here legally.
REPLACEMENT CONTRACTOR Magazine
(July 01, 2008)
First Up
This California window replacement company shows clients how it's done.
REPLACEMENT CONTRACTOR Magazine
(July 01, 2008)
Me, Myself, and I
Think it's cheaper and easier to go it alone as a sole proprietor? Experts say you're courting disaster.
REPLACEMENT CONTRACTOR Magazine
(May 01, 2008)
First Impression
Recording calls can help improve lead-setting efficiency.
REPLACEMENT CONTRACTOR Magazine
(May 01, 2008)
Without a Net
Homeowners are online. Use your Web site to reach them.
REPLACEMENT CONTRACTOR Magazine
(May 01, 2008)
Grow Your Own
Looking for a production manager? A take-charge crew chief can often fill the bill.
REPLACEMENT CONTRACTOR Magazine
(May 01, 2008)
Mechanically Inclined
For window installers, the real challenge is handling what's not in the manual. That includes homeowners.
REPLACEMENT CONTRACTOR Magazine
(May 01, 2008)
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