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Rick Menendez

Rick Menendez's Posts

Inexact Science: Multiple Marketing Channels Can Make Lead Tracking Murky Inexact Science: Multiple Marketing Channels Can Make Lead Tracking Murky

Asking how prospects heard about your company is more important than ever, and more difficult. Read more

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Three Key Metrics for Benchmarking Your Own Sales Performance Three Key Metrics for Benchmarking Your Own Sales Performance

As a way to continually improve, the best sales reps regularly track their own performance. These key metrics will tell you just how well you're doing as a salesperson. Read more

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On the Lookout: New Lead Sources Produce New Business On the Lookout: New Lead Sources Produce New Business

Tried and true ways to generate leads can go stale, which is why it's crucial to constantly develop new ones. Read more

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Core Principles: Put Respect at the Center of Your Management Style Core Principles: Put Respect at the Center of Your Management Style

Praise and recognition are powerful motivators. Threatening tactics are not. Keep that in mind as you try to motivate staff to do better. Read more

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Do's and Don'ts of Phone Room Management Do's and Don'ts of Phone Room Management

Is your company's phone room a productive, low-turnover operation or party central? Some tips on how to run it right. Read more

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Find out who made this year's The Replacement 100!
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